Information Center/Stations and Stops/New York

New York, NY

Customer Care
posted this on November 6, 2014, 2:10 PM

NEW YORK, NY    

New York Port Authority Bus Terminal           

40-42 Street & 625 8th Avenue, New York, NY 10018

 

Greyhound – Trailways Ticket Counter Hours:

Located in the North Wing (lower level) and South Wing (street level)

Monday

12:01AM – 11:59PM

Tuesday

12:01AM – 11:59PM

Wednesday

12:01AM – 11:59PM

Thursday

12:01AM – 11:59PM

Friday

12:01AM – 11:59PM

Saturday

12:01AM – 11:59PM

Sunday

12:01AM – 11:59PM

Holidays

12:01AM – 11:59PM

Can re-print Peter Pan e-tickets? Yes

(E-Ticket Re-Print kiosk is at the Greyhound Bus Lines ticket counter in the North Wing, Subway Level)

Can re-issue ticket to change day/time of travel? Yes

 

Package Express Shipping Services: Yes

Package Express Hours:

Monday

7:00AM – 11:00PM

Tuesday

7:00AM – 11:00PM

Wednesday

7:00AM – 11:00PM

Thursday

7:00AM – 11:00PM

Friday

7:00AM – 11:00PM

Saturday

7:00AM – 11:00PM

Sunday

7:00AM – 11:00PM

Holidays

7:00AM – 11:00PM

 

 

NY Trailways/Adirondack/Pine Hill Trailways Ticket Counter Hours:

Located in the South Wing (street level)

Monday

6:15AM – 11:30PM

Tuesday

6:15AM – 11:30PM

Wednesday

6:15AM – 11:30PM

Thursday

6:15AM – 11:30PM

Friday

6:15AM – 11:30PM

Saturday

6:15AM – 11:30PM

Sunday

6:15AM – 11:30PM

Holidays

6:15AM – 11:30PM

Can re-print Peter Pan e-tickets? No

Can re-issue ticket to change day/time of travel? Yes

 

Package Express Shipping Services: No

 

 

Gate Assignments:

North Wing - 8th Avenue, between 41st Street & 42nd Street

Arrival Gates: 60 - 63

Departure Gates:

Destination:

Gate #:

Washington DC (express)

64

Philadelphia (express)

66

Philadelphia/Mt. Laurel

68

Baltimore/Wilmington/Silver Spring                                    

70

Wilmington (express)

75

Hartford/Springfield (express)

82

Hartford/Springfield/New Haven/New Britain/Bridgeport

83

Boston (express)

84 & 85

 

South Wing – 8th Avenue, between 40th Street & 41st Street

Arrival and Departure Gates:

Destination:

Gate #:

Williamstown/Pittsfield/Lenox/Lee/Stockbridge -

Great Barrington/Sheffield/Canaan/Winsted/Torrington

 

13

Danbury/Waterbury/Southbury

13 & 15

Hartford/Farmington/Storrs/Mansfield

15

Providence/Cape Cod/Newport &

Boston (via Providence for gotobus.com ticket holders)

17               

*Please note gate assignments are subject to change without notice. Please confirm your departure gate at the terminal.

 

 

Parking Information

Parking available onsite? Yes (Overnight parking available)

Parking rate: Paid

*Parking fee rates are not available as lots are not managed by Peter Pan and rates are subject to change without notice.

 

 

Important Travel Information:

Click here for New York Port Authority Terminal Guide (this link will transfer you to the New York Port Authority website), including maps, visitor information and bus carrier information.

 

Assistance within the terminal:

Complimentary wheelchair escort service for travelers who may have difficulty navigating their way through the facility is available by dialing “54” on any in-house telephone.

 

Transit connections to New York area airports:

New York Airport Service” provides bus connections from the New York Port Authority to local New York City airports.

 

Cruise passengers:

The New York Port Authority (42nd St. and 8th Avenue) is approximately 1.5 miles from the Cruise Terminal on 711 12th Avenue. Taxi's are available from the Port Authority to the cruise terminal. Travel time between the cruise and bus terminal can vary - travelers should allow ample travel time. More information on the NY Cruise terminal can be found here.

 

Maps may not be exact for all bus terminals and stops; please use the bus stop information listed for exact bus stop location.

 
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